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Sales Promotion Assessment

Most of such market research studies are focused on the effectiveness of promotion campaigns directed at physicians - usually detailing, though other types of promotions to physicians are also covered under this category. Sometimes, these also involve DTC advertising.

Typical MR objectives for promotion assessment are:

  • Obtain feedback on new message/POA for sales force
  • Track competitor's launch or new message
  • Monitor impact of market events (e.g. clinical data, change in treatment patterns, generics, safety concerns)
  • Detect differences in performance of different sales areas (i.e. territory, regional)
  • Identify potential sales force productivity issues
  • Implement general tracking of sales force and message effectiveness
  • Obtain a periodic evaluation and refinement of the client's DTC campaign
  • Identify patient messaging and positioning opportunities pre- and post-launch
  • Monitor the impact of a drug withdrawal on the client's brand

Case Study: Impact of a market event (generic entrant)
Objectives A top 10 global pharmaceutical firm was facing the competitive threat of a generic entrant, though it had a possible competitive advantage over the generic due to a different delivery method. The study objectives were to:
  • Identify physicians' attitudes regarding generics and delivery methods
  • Determine expected behaviors in the presence of generic
Key Points marketRx conducted quantitative online research with different content to each of the three study arms:
  • One third of the physicians were exposed to a product profile of a generic
  • One third were exposed to the product profile of the generic competitor and a technical comparison promotion highlighting the differences between the technologies
  • One third were exposed to the product profile of the generic product and a therapeutic control promotion discussing the safety of the client's product
  • Additionally, marketRx utilized client's physician prescription data and promotion response models on file to provide incremental sales forecasts based on the study results.
Key Outcome
  • Understanding of the promotion effectiveness: The analysis showed that the two promotional strategies could return $100 - $200 million in first year incremental sales compared to no promotion.
  • Forecasted pattern of physician prescriptions based on the promotion response
  • Determined the optimal sales force promotional strategy













































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